Job Title:  Receptionist/Scale Person

Job Location:  Eden, ID 83325

Hours/Week:  40

Other Information:

Varied shifts

Benefits:

·  Dental Insurance

·  Health Insurance

·  Holidays

·  Sick Leave

·  Vacation

Job Description

Job Purpose

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Tasks

·    Operate scale

·    Compute the weight of trucks coming and going

·    Compile a list of loads with their corresponding numbers on load sheets

·    Direct drivers to the correct loading area

·    Distribute faxes to appropriate personnel

·    Operate telephone to answer, screen and forward calls, providing information, and taking messages.

·    Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

·    Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

·    Analyze data to determine answers to questions from customers or members of the public.

·    Collect, sort, distribute and prepare mail, messages and courier deliveries.

• Other tasks as assigned
• Enter data into computer system

Work Context

Requires sitting, Requires telephone conversations, Requires use of electronic mail, Requires face-to-face discussions with individuals or teams, Requires contact with others (face-to-face, by telephone, or otherwise), Requires dealing with unpleasant, angry, or discourteous people, Requires repeating the same physical activities or mental activities over and over, Requires work with others in a group or team, Requires work with external customers or the public, Requires working indoors in environmentally controlled conditions, Job tasks are performed in close physical proximity to other people

Work Activities

·  use oral or written communication techniques

·  maintain records, reports, or files

·  use computers to enter, access or retrieve data

·  route multi-line telephone calls

·  use telephone communication techniques

·  distribute correspondence or mail

·  take messages

·  enter time sheet information

·  answer questions from employees or public

·  resolve customer or public complaints

·  communicate with customers or employees to disseminate information

·  greet customers, guests, visitors, or passengers

Qualifications

Education and Experience

Education:   High School/G.E.D

Additional Information:

Prefer someone who has a positive attitude, experience working with a diverse workforce, good communication and computer skills, and the ability to multi-task.

Skills

Required:

·  Mathematics

·  Social Perceptiveness

·  Speaking

·  Time Management

Preferred:

·  Active Learning

·  Active Listening

·  Coordination

·  Judgment and Decision Making

·  Service Orientation

·  Writing

Knowledge

Required:

·  Clerical

·  Customer and Personal Service

·  English Language